Robinhood Integrative Health

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Office hours

Mon-Thurs: 8:30-5:00pm

Friday: 8:30-2:30pm

Store

Mon-Thurs: 8:30-5:30pm

Friday: 8:30-4:00pm

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Fax: 336-768-4171

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Ready to start feeling better? Please fill out our New Patient Screening Form and our New Patient Coordinator will be in touch soon!

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What We Do and How We're Different

Conditions We Treat

Hypothyroid: There's more to it than just Synthroid. Full thyroid evaluation including Free T3, Reverse T3, and Thyroid antibodies
Menopause: Feel the benefits of bio-identical hormones. We check Pregnenolone, DHEA, Testosterone, Estradiol, and Progesterone
Low Testosterone: Get your Mojo back. We make sure testosterone levels are optimized for a healthy individual not just "normal"
Adrenal Fatigue: Yes, it's real and yes, chronic stress can cause it. We like the Cortisol Stim Test for monitoring.
Chronic Fatigue: So many factors can cause fatigue and it's our job to figure it out. Don't worry, we won't just say you're depressed.
Weight Loss Resistance: It is much more complicated than "Eat Less and Exercise More"
Lyme Disease: This does exist in the Southeast and can cause so many problems. That's why it is called the "Great Mimicker"
Migraines: We don't think that it is normal to have a headache or migraine everyday.
Irritable Bowel: Having chronic constipation or diarrhea is a problem. And the bloating and gas is just embarrassing.
Autoimmune Diseases: Let us help you figure out why your body is attacking itself. There's always a cause.
Mystery Illnesses: No one else can figure out what's going on? Let us take a crack at it.

Root Causes We Fix

Food Sensitivities: Got gluten
Heavy Metals: I'm not talking about the music
Nutritional Deficiencies: More than Vit D and Iron
Mold Toxicity: This stuff is nasty
Infections: Epstein Barr, Mycoplasma, Chlamydia, Yeast.....
Hormone Imbalances: Got to keep them balanced
Insulin Resistance: This is nearly as bad as diabetes

Cool Tools in Our Toolbox

Dessicated Thyroid: We like NatureThroid and Armour
Bio-Identical Hormones: Same hormones your body makes
IV Nutrition: Sometimes it's better to bypass the gut
Chelation: Let's get rid of those toxins and heavy metals
Ionic Foot Detox: It actually works but not how you think
PEMF: Pulsed Electromagnetic Field Therapy...enough said
Far Infrared Sauna: For those who love to sweat
Genomic mapping: It must be the genes
Natural treatments: Herbs, essential oils, supplements

We Have the Best Team in the World

Find out more about each of us

What Our Patients Are Saying

Ready to be our next success story? Fill out our New Patient Screening Form and we'll get in touch with you as soon as possible.

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FAQs

What are the office hours?

OFFICE HOURS: Monday-Thursday 8:30-5 and Fri 8:30-2:30. The office is closed for lunch from 12-1 Monday-Thursday. The office is closed for a meeting every second Tuesday of every even month from 12-1:30.

STORE HOURS: Monday-Thursday 8:30-5:30, Friday 8:30-4. The store remains open during lunch hours. The store is closed for a meeting every second Tuesday of each even month from 12-1:30.

Do you take phone appointments?

We do not take phone appointments.

The Integrative Care we provide hinges on a face to face visit with our patients, observation and medicine practices that are unlike traditional practices you may have become accustomed to. We can not hear a few symptoms and write a prescription for supplements or medications. We must see the whole person to give you the best care possible and treat the whole person with more than just a quick fix.

If you are interested in a practice like ours but feel the distance is too far to travel, please check this site for a practitioner closer to you: https://www.ifm.org/find-a-practitioner/

Do you accept insurance?

We accept the following insurance providers: Aetna, Blue Cross Blue Shield (Except Blue Value and Blue Local), Medcost, Coventry, and Cigna.

We are out of network with: United Health Care (UHC), Tricare Standard and Reserve. If you have one of these policies full payment will need to be made at the time of your appointment, and we will provide you with the necessary paperwork to submit for reimbursement.

We are not participating with Medicare and Medicaid, and these Tricare types. If you have Medicare or Medicaid, or these tricare types, you would need to pay cash in full for the services received at the time of your appointment after signing a private contract with us. Reimbursement is not available by law. This also means prescriptions cannot be reimbursed by Medicare/medicaid, Obamacare or the above tricare types.

*All other insurances not named, we are out of network. Payment at time of service will be expected.

*If you have a policy that has a very high deductible, you may want to consider paying cash for your labs. Please discuss with the lab before having bloodwork run. We also use some specialty labs that are never covered by insurance.

You should check with your insurance provider before your visit to see if, despite your deductible, labs are covered. Remember, to prevent heartache, this is YOUR insurance and each policy is different. Avoid being surprised.

What are my Financial Requirements?

All patients are required to join our patient portal for $60 a year paid at your initial visit.

Our portal is the primary way we communicate with patients and its value exceeds its cost. The charge will recur every year on the anniversary of your first visit.

Every patient is required to keep a credit or debit card on file. Our credit card processor is nested in a banking center, so its security greatly exceeds a typical medical office.

If you choose to become a patient and do not have an insurance that we accept, our cash prices are $5 minute or $300 per hour. The initial visit consultation can be between $500 and $800.

Outstanding balances will be automatically charged to the card on file at 90 days.

Integrative care, such as ours is uncommon and most integrative practices are cash only. We are a hybrid practice, accepting insurances but also acknowledging that there are out of pocket expenses. We are happy to discuss expenses with you prior to treatment.

If you have a high deductible plan, you can utilize our cash prices for our labs run through LabCorp, otherwise the labs will be filed through Insurance. There are many different tests, that are not available at your PCP's office and not covered by Insurance. We consider them medically necessary for optimal treatment of our patients, but Insurance often does not. These tests do qualify for coverage for HSA's and FSA's, however.

Which providers are taking new patients?

At this time all providers are taking new patients except for Dr. Wiggy Saunders and Dr. Bruce Lantelme.

We are problem focused so will not be taking over your primary care. We suggest that you maintain your PCP for routine medical care and sick visits. Due to demand, we are unable to take on every patient with interest in our practice. We take on cases that include symptoms, diseases and challenges that we feel we can most effectively treat based upon our strengths and are unable to take on new patients who are primarily seeking wellness or primary care with an integrative approach.

Dr. Wiggy Saunders and Dr. Bruce Lantelme are currently not accepting new patients.

What do I need to know about labs?

If you are scheduled for a lab draw in the morning, please do not take your morning medications and supplements. If you are scheduled for an afternoon lab draw, then please take your medications and supplements in the morning as prescribed. Thyroid medication should be taken about 8 hours prior to your lab draw.

What are your office policies?

- If you are late for your appointment time by more than 15 minutes we will ask you to reschedule.

- You must fill out the intake form before arriving for your new patient appointment. If you arrive without a completed intake form you will have to reschedule the appointment and will be charged a no-show fee of $77.

- There will be a $37 fee for missed appointment’s and cancellation’s for existing patients (if appointment is cancelled with less than a 24 business hour notice).

- There will be a $77 fee for missed appointments for NEW PATIENTS, please call 24 business hours in advance to cancel or reschedule or you will be charged this fee.

We appreciate your consideration in giving us prompt notice of any cancellation.

- There is a $7.50 Form Fee and a $36 Return Check Fee.

- All patients must sign up for our Patient Portal. This is our primary way of communicating important health information in a private / secure way. There is a yearly fee of $60. You are charged this from your first visit.

- We do require patients to keep a credit or debit card on file with us. Outstanding balances will be automatically charged to the card on file at 90 days.

How do I contact you?

What conditions do you treat? (We specialize and select patients based on these conditions)

Forms

Adult Intake Form

Kids Intake Form

Medical Release

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Medical Questions: (from Patient Portal) your provider

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Store email: info@healthasitoughttobe.com

New Patient Coordinator: newrihpatients@mdofficemail.com

NatureThroid and other items not available online: (from Patient Portal) Store Scheduling