New Patients

Welcome to Robinhood Integrative Health!

We are located at 3288 Robinhood Road, Suite 202, Winston-Salem, North Carolina 27106.

 To schedule an appointment at Robinhood Integrative Health (RIH), CALL (336) 768-3335

 

New Patients  please read the following  carefully:

Insurance Coverage

Aetna, Blue Cross Blue Shield (EXCEPT BLUE VALUE), Medcost,  and Wellpath, Cigna :  RIH accepts all of these insurance providers.

United Health Care (UHC), Tricare Standard and Reserve: RIH is out of network with UHC, these Tricare types.  If you have UHC or one these two Tricare, full payment will need to be made at the time of your appointment, and we will provide you with the necessary paperwork to submit for reimbursement.

Medicare and Medicaid, Obamacare,  Tricare Prime  and Tricare Prime Remote:  At this time, we are not participating with Medicare and Medicaid, Obamacare  and these Tricare types. If you have Medicare or Medicaid, Obamacare  or these tricare types, you would need to pay cash in full for the services received at the time of your appointment after signing a private contract with us.  Reimbursement is not available by law. This also means prescriptions cannot be reimbursed by  Medicare/medicaid,  Obamacare  or the above tricare types.

All other insurances not named, we are out of network.  Payment at time of service will be expected.

IF you have a policy that has a very high deductible, you may want to consider paying cash for your labs to save yourself a great deal of money.

For instance  a common list of labs drawn if not covered by your insurance  ( because of your deductible) would run around $2200 but if you paid our cash prices it would cost you around  $240-260. This is a significant savings.  We also use some specialty labs that would never be covered  by insurance but those prices are  reasonable for the answers we get from them. You should check with your insurance  before coming  to see if despite your deductible they cover labs or not.  Remember, to prevent heartache, this is YOUR insurance  and each policy is different.  Avoid being surprised.

 

Ultimate Patient Care

RIH provides the ultimate doctor-patient relationship … the one you have always searched for!   To schedule an appointment call (336) 768 3335 today.

If you would like to experience a different way of being and staying well, make an appointment  and complete  the Intake Form (see below).  This form makes it possible for us to provide extensive, comprehensive care, and allows you to share your expectations of care with us.

Note:  When you come for your appointment, bring a list of current medications, and copies of any lab reports you feel are important.

We have a ROBUST patient Portal. It is the way we communicate with patients.  We feel having communications  in writing is much less susceptible  to misinterpretation.  It also is a way to document fully in the chart for future reference.  We see the portal as so integral to your health care. If you live outside of Forsyth  county  you will be required to join the portal.  If you are in Forsyth county we still highly encourage you to join the portal, but you can make appointments to ask questions  in lieu of using the portal. The portal cost  is $60 a year. If you do not join portal, then to optimize communication we will have you make an appointment to discuss face to face questions  you may have.   We feel you will get great value from the portal. We continue to enhance its value constantly.  We have used it to inform patients of items  that may be of interest to everyone on the portal.  We will often announce sales in our store through the portal. We of course send your lab results with interpretation through the portal.  We have used the portal to  announce severe weather closings. We use the portal to answer questions   you may have. We have used the portal to  expose new health threats. You have a library in the portal that you are to free to upload any health data you would like and we ill put your test results in the library for your anytime reference.  Even though  everything is hackable, our electronic medical records including the portal are nested in  a financial institution( this is a higher standard of security over most electronic medical records). Personal Credit information  has a  very  high security bar and that is what our system uses.

It is rare  to have an Integrative Practice participate  in insurance.  We have surveyed practices similar to ours all over the nation  and none are accepting insurance of any kind.  We limit our patient volume to 12 or 13  a day so that we can spend plenty of time  with each patient.  The portal is an extension of that quality time.  We would like  to continue with insurance  so the portal is fee based unlike most other  electronic medical  record systems  that have “free ” portals.  A local institution  recently spent $100 million  on the electronic medical record  including the portal.  So, no matter how you look at it, it is not free.  We are just up front with the cost.

Experience Health As It Ought to Be!

Call (336) 768-3335 to schedule an appointment with Dr. Bruce Lantelme, Dr Wiggy Saunders, Dr Bose Ravenel (Peds), Dr. Liz Bozeman, Haley Neal MD,  Miriam Dineen PA-C, or Jenny Addison FNP.

We ARE accepting new adult patients at this time. 

Dr Ravenel’s Consultative  integrative Pediatric practice is now open for pediatric patients.

Dr Ravenel is  a real gem, quite wise. He is not participating in any insurance. His fee is $300 an hour.  Most lab tests can be filed with insurance, but there are some that are specialty labs.  DO NOT BE DISCOURAGED  by this. Dr Ravenel  will save your child going through a maze of specialists  who  might just shrug their shoulders  at the end of the extensive and time consuming  work up and say,  “I don’t know what is going on”. Dr Ravenel is tenacious about getting to the underlying imbalances or deficiencies, so that your child can have a normal happy optimal  life. We see it all the time with his patients. So what seems expensive, will be worth every penny, when you get your child back.

After calling our office & scheduling your appointment be sure to fill out & email your patient intake form.

Our  is pretty comprehensive and literally takes 30 minutes to fill out. It is best to not procrastinate, so please  fill it out NOW, since we sometimes have a cancellation and can move people  to  an earlier appointment. You can bring labs with you for us to copy to your  chart.

Robinhood-Integrative-Health-Intake-Forms-FINAL This form is so important to optimal care  for you that if it is not filled out by your appointment time  we will ask you to reschedule. We have such a demand for our services that it may be another 2-3 months before you can  obtain another appointment so make sure your intake form is completed and printed before you arrive for your appointment.

Also, if you are late for your appointment time by more than 15 minutes  we will ask you to reschedule.

You must complete and print the form and arrive to your first appointment 30 minutes early. If you are unable to print the form, please arrive 45 minutes early to complete this in our office. Again, this form is lengthy and should not be rushed.

Download this form below to your word processor. You can quickly TAB through it and click on boxes as you go.  On it you will also be able to list your expectations of us and see a little of our philosophy of  Health As It Should Be.  There is even room for lengthy narratives if you feel those will be helpful.  You can fill out the privacy information/permissions.  Robinhood-Integrative-Health-Intake-Forms.

Here is an a helpful hormonal survey. You may download this to your computer and print it out and bring it with you to your appointment. Hormone Quiz

Per our office policy

There will be a $37 fee  for missed appointment’s and cancellation’s for existing patients (if appointment is cancelled with less than 24 hour notice).

There will be a $77 fee for missed appointments for NEW PATIENTS, please call 24 hours in advance to cancel or reschedule or you will be charged this fee.

We appreciate your consideration in giving us prompt notice of any cancellation.

There is a $15 Form Fee.

There is a $36 Return Check Fee.

We do require to keep a credit or debit card on file with us, any balance that is owed after 90 days of service will automatically be charged to this card. This is our office policy!!

And finally, we look forward  to taking care of you and exposing you to HEALTH AS IT OUGHT TO BE, but if you have  a problem do not take it out on the hardworking ladies upfront, bring it to the attention of your provider. Dr Lantelme owns the practice and makes the rules. The ladies up front and on the phones  are only doing as I have asked.  Bruce Lantelme MD